CASAS DO PORTO
Our company was created in 2012 with the aim of, from the concept of accommodation, expand its services and offer its guests a set of alternatives that will enrich their experience in the city of Porto. We started with 5 apartments and today we have a total of 8 units divided between 1 and 2 bedrooms.
Our objective is therefore not only to offer accommodation to those who visit the city of Porto, but much more than that. Above of all, we're focused on our customers. Because we know that all people are different in their tastes, their needs and their wishes, our challenge is to try to understand these differences and help them to have an unforgettable experience.
But because before being hosts we are also tourists, we know that a tourist experience is not only the places where we stay, but most of all the experiences we live, the things that we eat and drink, people we met, places we discover, smells we try to identify ... and because we also know that alone we can do nearly nothing, we create a group of partners (restaurants, tour companies, tourist guides, etc.) who help us to provide this experience to all our guests who honor us with their presence.
We believe that this is the best recipe that will allow us to offer the best service level,which above of all because it is based on Honesty, Rigor, Sympathy and Permanent Availability, from which we never give up.
The best team
There is a strong commitment to make everything perfect for you. Inside, we created an atmosphere that makes you feel like you're in your own home, with all goods that you need for a pleasant stay.
Our staff is prepared to surprise you. Challenge us with your special wishes, and we’ll make everything that we can to make them happen.
Founder and Director - Rui
Rui was born in 1979 in Lisbon and studied civil engineering, hospitality management and has an MBA. He is friend of his friends, curious, loves to learn and to do different things. He is determined and rigorous, likes to care about details and is always seeking for perfection!
Operations and Customer Delight Manager - Olívia
Olívia was born in 1974 in Alvarelhos, a small village in the north of Portugal, 20 km away from Porto and studied safety engineering. She is vibrant, kind, and with a strong sense of care about the others. In a few minutes you will feel that you already knew her for ages!
Marketing and Customer Delight Executive - Bárbara
Bárbara was born in 1986 in Porto and studied hospitality management.
Communicative and sociable, believes that whatever you do, you should do it well done and with joy!
Spacious; clean; excellent location; outstanding service
"There is little to add to the glowing reviews below. Customer satisfaction is the rule here, and it works. Every query we had before and during our stay was answered quickly and helpfully. We felt welcome: thanks to Barbara, Olivia and Rui. The experimental loan of a large-format smartphone with preloaded apps worked well..."
"The apartments were situated in the perfect location and were spacious and clean. We wished we had more time to enjoy it - it was such a wonderful companion to the charming city of Porto. Rui & Olivia provided great tips and guides right from booking and Barbara was extremely attentive and responsive for anything we needed while we were there. Overall a fantastic experience..."
"These apartments were recommended to us and boy did they deliver. The apartments are spacious and very well appointed, in a fantastic location and provide a great breakfast. They couldn't do enough for you both before arriving (well worth the 25euro cost for a private car transfer) and while you are there."